Refund Policy

Overview

This Refund Policy explains how refunds are handled for Flioly subscriptions.

Subscription Fees

Subscription fees are billed in advance on a recurring basis as described at the time of purchase. Except as set out below, fees already paid are non-refundable.

Cancellations

You may cancel your subscription at any time. Cancelling stops future billing but does not refund the current billing period already paid for.

Free Trials and Demos

Where a free trial or demo period is offered, no payment is collected during that period, so no refund applies to it.

Requesting a Refund

If you believe you were billed in error, or experienced a service issue that prevented you from using Flioly, contact us via our Contact page within 14 days of the charge. We review each request individually.

Exceptions

Refunds are not provided for partial use of a billing period, downgrades, or dissatisfaction unrelated to a service issue, except where required by applicable law.

Changes to This Policy

We may update this Refund Policy from time to time. We will post the updated version on this page with a revised "last updated" date.